Cancel a fees payable payment run

When a fees payable payment run is cancelled, the details are updated so that the transactions that generated the payment are led and handled correctly as 'overs and unders' in the next payment run. The 'overs and unders" are transactions that have been backdated for whatever reason and therefore have not been allocated to previous payment runs.

1. To cancel a payment run, log in to Clearmatch Fusion, select the fund control or asset class where the payment run resides that you wish to cancel, and navigate to > Home Pages > Investing > Investor Payments  

 

2. Select the payment run that you would like to view from the list.

3. Once selected, click on the Actions menu > Cancel Payment:

4. Provide the relevant credentials by entering the Authorisation Code, the Supervisor Username and the Supervisor Authorisation Code:

5. Click on the  button to confirm the cancellation of the payment run or select the  button to return to the previous screen with the payment run details.

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