The arrears pool for a finance agreement can be manually changed / over ridden for a period of time.
1. To do that, login to the asset class where the finance agreement resides -> home pages-> Borrowing
2. Select Finance Agreement
3. Use the filters to select the finance agreement that you need to make changes
4. Once you have selected the finance agreement, go to actions menu-> Arrears->Change pool
5. Allocate the Finance agreement to a new arrears pool by selecting it from the new pool dropdown. Add the pool expiry date and make sure that the expiry date is not less than the current date.
Pool expiry period: the date up until when the arrears pool will remain overridden. Once the date has been reached the finance agreement will be reassigned to the arrears pool as determined by the arrears age band the finance agreement is in based on the days in arrears of the finance agreement.
The expiry date can be modified later by using the "Change Pool Expiry Date" against the finance agreement.
It is also possible to remove the arrears pool override and return the arrears pool to what is calculated by the platform using the arrears age bands and associated days in arrears. This can be done using the "Switch of pool override" option on the finance agreement.
6. Click on Save to to complete allocating the finance agreement to a new arrears pool.
7. Once you have added the finance agreement into a new arrears pool, you will be able to see your changes from the Arrears tab(if quick links are enabled) or from the drop down at the top of the page.