Change payment plan maintenance queue

Change payment plan maintenance queue

Clearmatch has a queue that can be used to view any change payment plans that need have been activated and are running in the background. Change payment plans take time to activate and as such the activation will be completed in the background allowing the user who activated the change payment plan to continue to do other things.

This queue is a useful way of monitoring the successful completion of the activation of the change payment plans. This queue should be monitored daily by the finance companies to see and respond to any issues.

1. Login to Clearmatch Fusion with the relevant credentials:



2. Select the Maintenance menu:


3. Select the Email option under Queue Items:



4. Use the Filter Options to search for specific items in the queue (click on the  button once the filter selection has been made):




NOTE: To find a specific status for an item(s), select an option from the the "Processed Status" drop down list:






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