Add an arrears status

Finance companies can define all the arrears statuses that they would like to use during their arrears management. 

See this article for an overview of arrears management.

1. To add a new arrears status, navigate to Home Pages -> Arrears Management 

2. Select Arrears Statuses under Arrears Configuration 

3. Once you click on Arrears Statuses , you will be directed to List Arrears Statuses page and click on the  icon on the top right hand corner of the page to add a new arrears status.

4. Select the Finance company that you need to add the new arrears status, Add the Status Name and Status Description in the text fields

Is Default : Tick the "Is Default" check box if you need the status to be the default. But please note that  only one status per finance company can be the default status for " In arrears " and one status per finance company can be the default for "out of arrears"

Is in Arrears : Tick this check box if you need to use the status to indicate that a finance agreement is in arrears. There has to be at least one status that indicates if a finance agreement is "in arrears" and at least one status that indicates if a finance agreement is "out of arrears"

5. Once you have added the status, you will be able to see the newly added status under Arrears Statuses. Make sure to select the correct Finance company from the filters. 

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