How to find an application

How to find an application

You can find an application by either using the application filter or by using the quick search. 

To use the quick search.
1. If the application number is known, the quick search option "Applications" can be selected from the drop down list on the right of the top menu panel, and the application number can be entered directly in the search field.



2. If found the application will appear in the list:





To use the application filter.

1. Navigate to Home Pages Borrowing:



2. Using the Filter Options, search for the application (click on the  button once the filter selection has been made). The filtering will be done using the details from all of the filter tabs.







There are many filter options, but special mention will be made of the following:
  1. Application Status – an application can have many statuses. See this document for an explanation in order to understand the different statuses.
  2. Every application in the platform has a corresponding “Listing” which contains all the:
    1. The social / non-financial data
    2. Investment details
    3. The listing also has a status. See the same document that explains the applications status.
  3. The platform allows each application to have “associated / remote application numbers”. An application can have many of these and they are numbers or identifiers in “other” systems.  Examples:
            If we have application from another system that were originated in that platform and is now being completed in Clearmatch             example a Latitude Loan, we store the latitude loan/application number, so we have reference to it.
            
            If we have an application that was originated through a shopping cart example Canon, we store the shopping cart reference             number, so we have reference to it.
            
            If the finance company used google analytics to store details on the application, we store the google analytics number, so we             have reference to it.
            Etc. It can be used for many reasons.

            For Clearmatch Originate we store 1 type of associate application numbers i.e.

            The policy pack number and in this case the “associated application source “will be “Policy Pack”. This will allow you to filter for             an application using the policy pack number.

  1. By clicking on the “insurance policy” tab in the filter you will be able to supply insurance policy details to filter by.
  2. By clicking on the “invoice” tab in the filter you will be able to supply broker fee invoice details to filter by.

3. Once the application has been found, select it from the list:




    • Related Articles

    • Uploading application documents

      Document that are specific to an application can be uploaded manually and available to view against the application. 1. Navigate to Borrowing > Applications  2. Use the Filter Options to try and find the application (click on the  button once the ...
    • Listing and application business rule

      Business rules exist at originator group product level, allowing finance companies to set rules and settings that are specific to each combination of originator group and product. The listing and applications business rule contains the the rules for ...
    • Email workflow on application process step change

      Email workflow on application process step change can be used to generate email to customers automatically when the step of an application changes. This document will be outlining the steps on how to create an email workflow on application process ...
    • Override an application status

      The application's status is normally set via the results of a decision tree when the application is evaluated. However a finance company may have processes in place where the final approval, or other steps in the process, are completed manually and ...
    • Application document decision tree

      Once it has been identified which documents are to be used by borrowers in the “document to be supplied by borrowers” it is possible to define a decision tree that CAN be used in order to request documents from borrows based on the information they ...