Partner notification queue

Partner notification queue

Partner notifications are notifications that are sent to an external "controlling service" that contains all the business logic that will in turn send notifications on to one or many other "services" . These services can be used to perform a number of functions examples:
  1. integrate to other platforms, example Google GTM
  2. integrate to affiliate systems, this could be another system at the finance company, or a data repository etc.
  3. integrate to services that will initiate other actions within Fusion, example BOTS

see these wiki items which explain how integrations takes place.

This is very powerful if implemented and used properly as it allows a great deal of flexibility.

Clearmatch has a queue that can be used to view any notifications that have/have not been sent. This will allow users to view notifications that are:
  1. Complete (historical notifications have been sent)
  2. Failed (an issue occurred that needs to be resolved)
  3. ​Queued (yet to be sent)

This is a useful way of monitoring the successful delivery of notifications. This queue should be monitored daily by the finance companies to see and respond to notifications that have failed.

1. Login to Clearmatch Fusion with the relevant credentials:



2. Select the Maintenance menu:


3. Select the Partner Notifications option under Queue Items:



4. Use the Filter Options to search for specific messages (click on the  button once the filter selection has been made):




As mentioned in the explanations above that explains how the partner notifications work, there can be many different types of notifications that result in different actions having to take place. These different notifications are identified by the combinations of:
  1. Eventstatus
  2. NotificationType

NOTE: To find a specific status for a notification(s), select an option from the the "Processed Status" drop down list:



If an email has failed, the details of why it failed will appear in the "error response" column when you click on the notification in the queue


If a notification fails, the platform will attempt to resend until it fails 30 times then it will stop. Once you have reviewed and rectified the problem,  you can reset the retries by clicking on the actions / hamburger menu. The platform will then attempt to resend the notification.





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