Process an investor payment run - pay the investors

When a payment run has been created either automatically or manually the status of the run will be "Pending", indicating that it is available for review. Once reviewed the payment run will need to be generated in order to make the payment to the investors bank accounts. Once processed, direct credit bank submissions will be generated so that the next time the banking is done and the direct credit files sent to the bank, the investors will be paid.

It is VERY IMPORTANT that investors are paid through the payment run. If a payment run is generated and the investors paid manually and not through the processing of the payment run, the manually payment with be treated as a manual withdrawal and the payment run will still remain unprocessed which will affect any future payment runs being correct.

1. To process an investor payment run, log in to Clearmatch Fusion, go to "Fund Control" and navigate to > Home Pages > Investing > Investor Payments  

 

2. Select the investor payment run that you would like to process from the list.

3. Once selected, click on the Actions menu > Process Payments:

4. Provide the relevant credentials by entering the Authorisation Code, the Supervisor Username and the Supervisor Authorisation Code:

5. Click on the  button to complete the processing of the payment run or select the  button to return to the previous screen.

When the payments are processed a direct credit bank transaction amount will take money out of the fund control bank account into the bank account linked to the investor (not the bank account linked to the customer). In the case where the investor has insufficient funds for the withdrawal to occur, the rule is to pay the full available balance. If there is no available balance no funds will be paid. There will be an indicator against each payment to reflect if a “full”, “partial” or “none” payment was made and the actual amount of the payment.

In the case where an investor payment amount has been adjusted to be zero, nothing will take place for that investor.

The status of the payment run will be changed to “Paid”

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