Customers are able to access business accounts for which they are a governance party i.e. a shareholder, owner, principal contact, trustee, trust beneficiary etc. The security permissions to access these accounts are set against the relationship the customer has,
In order to add a membership security role for a relationship e.g. director, owner, shareholder, principle investor, etc:
1. Login to Clearmatch Fusion with the relevant credentials:
2. Navigate to Customers > select either Personal Customer Search or Business Customer Search depending on the requirement (as an example, this article will be using a business customer):
3.
Search for the customer using the
Filter Options (click on the
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button once the filter selection has been made):
4. Once the customer has been found, select them (click on the link via the Name or Number):
5. This will redirect to the Display Business page for the selected customer. Click on the Relationship association tab (or quick links, if enabled):
6. Select the link via the Role to view the details of that relationship:
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7. This will redirect you to the
Display Customer Relationship page. Click on the
Action Panel
>
Function >
Set Membership Security Role:
8. Select the appropriate Membership Security Role from the drop down list:
Click on the
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button to add the membership security role for the selected business governance relationship or the
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button to return back to the
Display Business page.
9. When the Relationships association tab is selected, the membership security role against the relationship will be displayed: