Adjust an investor payment run

There may be instances where a finance company would like to adjust the amount paid to the investors and not pay the full amount as has been calculated by the automated payment run. Payment runs can only be adjusted  is they have not already been processed i.e. payment run status is not “Paid” or “Cancelled”.

1. To adjust an amount for a specific investor on an investor payment run, log in to Clearmatch Fusion, go to the relevant asset class and navigate to > Home Pages > Investing > Investor Payments  

 

2. Select the investor payment run that you would like to adjust the amount for from the list.

3. The payment run details will be displayed showing  a breakdown of payment for each investor.

The following details will be displayed per investor

1. Calculated Amount - the value that the platform has calculated should be paid to the investor
   
2. To Pay - the amount that will be paid.
   
3. Paid Amount - The amount that was paid
   

4. Selecting an item in the list will open a page that will show the individual transactions that make up the calculated amount for the investor.

5. From the hamburger menu, click on the Actions menu > Adjust Payment Run:

6. Adjust the amount you would like to pay the investor. Cannot be more than the available balance, Cannot be more than the calculated amount. Can be zero if you would like to not pay the investor at all.

5. Click on the  button to complete the adjustment or select the  button to return to the previous screen.

When a payment amount is modified, the details are updated so the transactions and handled correctly and any unpaid amounts dealt with as overs and unders in the next payment run.

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