AML verify a customer through a service provider

There are service providers that are available in Clearmatch that can be used to successfully AML (Anti Money Laundering) verify a customer.  This includes Veda/Equifax and GreenID.

This article outlines how to AML verify a customer through a service provider.  

Note that when an evaluation is done on an application for an individual, an AML verification through Equifax is automatically performed if the service provider has been configured.

1. Log into Clearmatch Fusion with the relevant credentials:

2. Navigate to Customers >  select either Personal Customer Search or Business Customer Search:

NOTE:  Depending on the requirement, select the relevant customer search to use. This article will show how to AML verify a personal customer. 

3. Search for the customer using the Filter Options (click on the  button once the filter selection has been made):

4. Once the customer has been found, select them (click on the link via their Name or Number): 

5. This will open the Display Personal Customer screen for the selected customer. Click on the Actions Panel  > Verification > AML Verify:

6. Select the AML verification type from the drop down list:

 Finally click on the  button to complete the verification process or the  button to return back to the Display Personal Customer screen.

If Equifax is selected as the service provider the following details will be passed to Equifax to perform the verification. The more information captured before the AML verification process is performed the more chance there is of successfully verifying:

DateOfBirth
FirstName
MiddleName
Surname
Gender
DriversLicense
HomePhone
WorkPhone
MobilePhone
EmailAddress
CurrentUnitNumber
CurrentStreetNumber
CurrentStreetName
CurrentStreetTypeCode
CurrentSuburb
CurrentState
CurrentPostCode
PreviousUnitNumber
PreviousStreetNumber
PreviousStreetName
PreviousStreetTypeCode
PreviousSuburb
PreviousState
PreviousPostCode

NOTE: For the instructions on how to AML verify a customer manually, please refer to this article.

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