Uploading investor documents in Clearmatch Fusion
Documents that are specific to investing are uploaded and available to view against the customer.
Documents relating to investing in specific asset classes and products, are referred to in the platform as "documents to be supplied by investors". A finance company may have many products and also have products in different asset classes. The investing documents are the documents that are required specifically for investing in a particular asset class and product. Example "an investor information memorandum". This document is specific to investing, it has nothing to do with borrowing and nothing to do with the entity itself.
1. Navigate to Customers > select either Personal Customer Search or Business Customer Search (depending on the requirement):
NOTE: This article will outline the steps for adding documents for a personal customer but the process is the same for business customers.
2. Use the Filter Options to try and find the customer (click on the 
button once the filter selection has been made):
3. Once the customer has been found, select them (click on the link via their Name or Number):
4. This will redirect to the Display Personal Customer screen for the selected customer. Click on the Action Panel 
> Letters & Documents > Upload Investor Document By Document Type:
It is important to use this menu item as it allows a document received to be uploaded and identified as the correct document requested.
5. Select the appropriate Document Type from the drop down list:
Click on the 
button to continue or the 
button to return back to the Display Personal Customer screen.
6. Enter the following details:
Select file: This will open the Windows File Explorer to browse for and select the document that is required for the investor.
Description: By default, the description of the file will be the name of the document that was selected in step 5(and cannot be changed).
File Name: Enter the actual name of the file, if it differs from the description.
Click on the 
button to add the document or the 
button to return back to the Display Personal Customer screen.
7. Once the document(s) has been added, it can be reviewed under the Documents association tab (or Quick Links if enabled):
Related Articles
On-boarding an investor through Clearmatch Fusion
When on boarding an investor, the required steps that need to be followed are outlined below: Investors can be setup in two ways: - Through the Portal: This can be done by an investor or by a finance company staff member on behalf of an investor. - ...Upload customer documents in Clearmatch Fusion
Document that are specific to the entity structure of the customer are uploaded and available to view against the customer. Documents relating to the structure of the customer, are referred to in the platform as "documents to be supplied by ...Create a personal customer in Clearmatch Fusion
In the platform, personal customers are 'people' . The reason why they are referred to as customers is to encourage all people to use the platform to borrow or invest. Customers are people, system users are people, staff members are people. So any ...Create a business customer in Clearmatch Fusion
A business customer is any business or organisation e.g. company, trust etc. All details specific to the business are stored against the business customer (with information like address, contacts, bank accounts, etc). When a business customer is ...Investor documents
Investor documents refer to all documents that are required to either be: sent to the investor to read sent to the investor to complete and return back to the finance company requested from the investor When dealing with investor documents the ...