Create/ Edit arrears letter processing
An arrears letter process contains all the rules and fees for the
automatic generation of arrears letters / documents that will be sent to the
borrowers.
See this article for an overview of arrears management.
1. Go to Home Pages -> Arrears Management -> Arrears Letter Processing under Arrears Management
2. Click on 
button to create a new Arrears letter processing. Select finance company, Originator group and Product from the drop down lists and insert a meaningful name in Description field and enter maximum defer arrears days. click on Save to complete adding Arrears letter process.
Maximum defer arrears days: Setting the defer arrears days on a finance agreement will reduce the
arrears days on the account by the defer arrears days, up until the expiry of
the defer agreement or until the agreement is broken. The maximum defer arrears days is used to control how many days arrears can be deferred.
Once an arrears letter process has been created then arrears letters / documents that are to be generated will need to be configured.
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