Cancel an investor payment run

When an investor payment run is cancelled, the details are updated so that the transactions that generated the payments are handled correctly as 'overs and unders'  so that they can be accounted for in the next payment run. The 'overs and unders" are transactions that have been backdated for whatever reason and therefore have not been allocated to previous investor payment runs.

1. To cancel an investor payment run, log in to Clearmatch Fusion, select the asset class and navigate to > Home Pages > Investing > Investor Payments  

 

2. Select the investor payment run that you would like to cancel from the list.

3. Once selected, click on the Actions menu > Cancel Payment:

4. Provide the relevant credentials by entering the Authorisation Code, the Supervisor Username and the Supervisor Authorisation Code:

5. Click on the  button to confirm the cancellation of the payment run or select the  button to return to the previous screen with the investor payment run details.

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