Setting the defer arrears days on a finance agreement will reduce the arrears days on the account by the defer arrears days, up until the expiry of the defer agreement or until the agreement is broken.
Example 1: The defer arrears days is set to 5 days and the expiry date is 20 Jan 2017. Today is the 8 Jan 2017 and the account is already 3 days in arrears.
9 Jan –Account is treated as 1 day in arrears. Arrears letter and fees etc sent are based on being (4 – 5) i.e. -1 days in arrears
10 Jan – Account is treated as 2 days in arrears. Arrears letter and fees etc sent are based on being (5 – 5) i.e. 0 days in arrears
11 Jan – Account is treated as 3 days in arrears. Arrears letter and fees etc sent are based on being (6 – 5) i.e. 1 days in arrears
12 Jan – Account is treated as 4 days in arrears. Arrears letter and fees etc sent are based on being (7 – 5) i.e. 2 days in arrears
13 Jan – Account is treated as 5 days in arrears. Arrears letter and fees etc sent are based on being (8 – 5) i.e. 3 days in arrears
20 Jan - the expiry has been reached, account is 15 (3 + 11 + today) days in arrears.
A borrower has not paid and defer arrears agreement is expired. Arrears letter and fees etc sent are based on being 15 days in arrears.
Example 2: The defer arrears days is set to 5 days and the expiry date is 20 Jan 2017. Today is the 8 Jan 2017 and the account is already 3 days in arrears.
9 Jan –Account is treated as 1 day in arrears. Arrears letter and fees etc sent are based on being (4 – 5) i.e. -1 days in arrears
10 Jan – Account is treated as 2 days in arrears. Arrears letter and fees etc sent are based on being (5 – 5) i.e. 0 days in arrears
11 Jan – Account is treated as 3 days in arrears. Arrears letter and fees etc sent are based on being (6 – 5) i.e. 1 days in arrears
12 Jan – Borrower pays arrears in full. Account is zero days in arrears
…
20 Jan - The defer arrears agreement is expired
Only one active defer arrears can exist at any given point in time against a finance agreement.
An arrears defer log exists against the finance agreement so history of defer agreements can been seen. A menu item also exist under finance agreements to remove defer arrears.