Reset system user passwords

An administrator can force a password reset when users have forgotten their password. Once reset the users will be forced to change the password the first time they sign in.

1. Login to Clearmatch Fusion with the relevant credentials:

2. Navigate to Configuration > Security: 

3. Select the Users option under User Maintenance:

4. Use the Filter Options to search for the system user that needs the password reset (click on the  button once the filter selection has been made):

5. Select the user (by clicking on link via their Full Name or Login):

6. This will redirect to the Display User page for the selected user. Click on the Actions Panel  > Functions > Reset Password:

7. Enter the updated password into the New Password field: 

Click on the  button to reset the password or the  button to return back to the Display User page.

Once reset the user will be required to change their password the first time they sign in.

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